How is the hot tub delivered?
By van, then rolled or put onto a trolly.
How is the hot tub filled?
By hosepipe supplied by the customer.
How long does the hot tub take to fill?
Between one and three hours depending on water pressure.
How is the hot tub powered?
We supply an extension lead which plugs into a standard 13amp socket within 15 metres of the hot tub
How long will the hot tub take to heat up?
Between 12-24 hours depending on the time of year.
What type of surface can the hot tub be placed on?
Any surface as long as it is level.
Does anyone need to be there to take delivery?
Yes an adult needs to be there to take delivery, so that chemical information and hot tub controls can be explained.
How long does the water stay warm for?
The water can stay warm enough to use for up to four hours, depending on how it is used.
Can the hot tub be lifted over a wall?
Due to health and safety our hot tubs cannot be lifted over walls or hedges.
How do we know that our hot tub will be delivered for our party?
We have more than one hot tub and we stock all spare parts for the tubs. We always have spare tubs in case we need to replace one. We take a small deposit and you will receive a confirmation email.
Is there anyone who can’t use the hot tub?
If anyone is pregnant or on medication they need to check with their doctor first.
How long can we hire a hot tub for?
Hire periods are for Weekly, Fortnightly or Monthly.
Can I buy the hot tub after I have hired it?
The hot tub you hire may not be for sale but we always have a selection of ex hire, preowned or new hot tubs.
Can we hire more than one hot tub for an event?
Yes you can, we have many units of each model.
Do you deliver in winter?
Yes our hot tubs heat up and can be used all year round.
Do we have to drain the water out?
No we drain the water out on collection.
Are the chemicals harmful to my skin?
Not if they are added correctly. If anyone using the tub has a skin complaint or sensitive skin we can supply different chemicals.
Can the hot tub go in the house?
Yes the Rotospa and Lazyspa models fit through a standard doorway.
Does the hot tub have seats?
Yes all of our rotospa hot tubs have seats.
Does the hot tub have bubbles?
Yes all our hire tubs have air injection systems for more bubbles.
Does the hot tub have any lights?
Yes most of the Rotospa hot tubs come with lighting systems.
Can I control the water coming out of the jets?
Yes all of our hot tubs have a two speed pump and the large jets can be adjusted. by the user.